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Verbal email practise for corporates

Using the following phrases, write an email with minimum of 70 words to the customer Mr. Gill Roy explaining delay to the project.

Payment processing system – Schedule – 10th May (Friday) – Unexpected power outage – 3 days – Overall delay – 7 days – includes recovery of lost work – will not recur





Dear Gill Roy,


This is to inform you that the project 'Payment processing system' was to be duly delivered up to 10 th May (Friday). But due to unexpected power outage for 3 days;the schedule got hampered and we are sorry for that. This has caused an unexpected delay of 7 days. We need to recover the lost data for the ongoing project. We assure you that we will deliver your System up to 17 th May. Apologies for the same and such delay will not recur.



Thanks and Regards:
Harshnil Chawda  
Designation
Company Name

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